Property Claims Handler

Property Claims Handler – Kelly Group

Kelly Group is currently looking to recruit the very best talent for a Property Claims Handler. The ideal candidate will deliver excellent customer service, be organised, pro‑active, quick‑thinking, and great at problem solving. Previous experience with handling property damage claims is essential.

• Understand legislation around property damage claims.
• Take claims from the scene – handling cradle to grave.
• Liaise with engineers and third parties – resilience in dealing with challenging customers.
• Liaise with all departments/managers to obtain relevant information.
• Investigate and handle claims efficiently.
• Organise and prioritise workload and work independently.
• Load all claims onto internal system.
• Raise payments for claims.
• Pay attention to detail and maintain accuracy.
• Maintain balance of work to ensure cost‑effective and timely settlement of all claims.

• Background or experience in an administrative role (minimum 6 months).
• Proficiency in Microsoft Excel, Word, PowerPoint, Outlook.
• PC literate.
• Excellent telephone manner.
• Excellent oral and written communication skills.
• Understanding of property damage claims processes.

• Competitive PAYE salary.
• 20 days’ holiday plus statutory bank holidays.
• Company pension scheme.
• Cycle to work scheme.
• Excellent career progression opportunities.

Entry level

Full-time

Finance and Sales

Telecommunications