Administrative Specialist

Community Connections, Inc is looking for a full-time Administrative Specialist to help keep our Sawyer Drive Administrative Office running smoothly—and make people feel welcome along the way.

As a welcoming face at reception, you’ll answer phones, handle mail, keep records organized, and provide administrative support, including for our Case Management Department. This onsite, hourly/non-exempt position works Monday–Friday, 8 a.m.–5 p.m. If you enjoy helping people and keeping the details on track, we’d love to hear from you!

Bring your strong communication and computer skills, attention to detail, and ability to handle confidential information with care. A high school diploma or GED is required. Two years of related experience is preferred; equivalent education and experience may be considered.

Starting salary is $41,600 with full benefits, generous holidays and unlimited paid time off.

Ready to put your people skills and organizational superpowers to work? Join Community Connections!

Full-Time benefits include medical insurance available for purchase with employer contribution; dental and vision available for purchase; life insurance paid by employer; 401K participation after 12 months of employment and 1,000 hours worked within those 12 months;
Aflac and Legal Shield available for purchase; paid company holidays;
Employee Assistance Program (EAP); unlimited PTO. Accepting submissions until 5 pm on 11/15/2026. EOE.

Title: Administrative Specialist

Reports To: CEO Executive Assistant

FLSA: Hourly/Non-exempt/FT

Hours/

Location:

Monday-Friday, 8-5, Sawyer Drive Administrative Office

Hourly Rate: $20.00

The Administrative Specialist position provides dependable onsite reception, telephone, mail, records, and general administrative support for Community Connections. The position serves as a primary point of contact for employees, members, families, providers, and community partners and performs designated administrative and data‑entry support for the Case Management and Family Support departments. The position handles confidential information and is expected to complete work accurately, promptly, and in accordance with organizational policies and applicable privacy requirements.

The position reports administratively to the CEO Executive Assistant, who is responsible for performance management, schedule and leave approval, and resolution of competing priorities. The position may receive functional work direction from designated Case Management and Family Support leaders. Questions about priority, scope, deadlines, or conflicting assignments must be escalated promptly to the CEO Executive Assistant.

• Provide consistent reception and telephone coverage during assigned onsite hours; answer the main Community Connections lines, route calls accurately, and update closure messages as directed.
• Greet visitors promptly, determine the purpose of the visit, provide appropriate assistance, and refer matters to the correct employee or manager when needed.
• Monitor designated general email inboxes and incoming faxes; route, save, and file communications accurately and within established time frames.
• Process incoming and outgoing mail each business day, including date-stamping, distribution to staff and satellite offices, scanning urgent items, and maintaining the Sawyer Drive mailbox.
• Maintain secure access to the office by locking and unlocking designated doors and the administrative mailbox according to authorized schedules and procedures.
• Maintain a welcoming, accessible, and professional reception and lobby area in coordination with the CEO Executive Assistant.
• Safeguard confidential employee, member, health, eligibility, financial, provider, and…