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Customer Service Rep Customer Success Mgr./ CSM Bilingual

National Customer Service Lead: Transformation & Excellence

Job in Durban, 3611, South Africa
Listing for: Edge Executive Search Group
Full Time position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
A leading recruitment agency seeks a Customer Service Manager in Durban to establish and lead a national Customer Service function. This role involves transforming and standardizing service practices, enhancing customer satisfaction, and managing a high-performing team. Ideal candidates will have proven leadership experience in customer service or logistics and strong change management skills. The position offers the opportunity to embed service excellence in a competitive market.
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