Program Coordinator, Senior

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools.

With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

The Institute for Enterprise Engineering is seeking a highly organized and student-focused Program Coordinator, Senior to support the Master of Engineering in Financial Technology program and a variety of initiatives that enhance the graduate student experience. In this role, you will serve as a key partner to students, faculty, and academic leadership, helping ensure the successful delivery of academic programs while creating an engaging and supportive environment for master's students.

As a member of a collaborative team of program coordinators, you will manage a diverse portfolio of responsibilities spanning program administration, student services, faculty support, event planning, admissions, and communications. You'll oversee important milestones throughout the student lifecycle from recruitment and onboarding through graduation while helping drive initiatives that strengthen program quality and student success.

This role offers the opportunity to work independently while collaborating with faculty, program leadership, and departments across Duke. The ideal candidate is a proactive self-starter who enjoys managing multiple priorities, building relationships, coordinating complex projects, and creating exceptional experiences for students. Experience working in higher education, supporting international students, planning events, and developing communications and marketing materials is highly valued.

• Bachelor's degree in a related field is generally required.
• Three years of experience in program administration involving academic, instructional, student services, counseling, or related activities. Or an equivalent combination of relevant education and experience will be considered.
• Experience coordinating multiple projects, programs, or events simultaneously.
• Strong organizational, analytical, communication, and problem-solving skills.
• Experience developing and maintaining collaborative relationships with diverse stakeholders.

• Experience working in higher education, academic affairs, or student services.
• Experience supporting graduate or professional master's programs.
• Experience working with international students and diverse student populations.
• Event planning and event management experience.
• Marketing and communications experience is a plus.
• Demonstrated ability to work independently, prioritize competing deadlines, and exercise sound judgment.
• Experience with student information systems, learning management systems (Canvas/Sakai), and academic administration processes.

• Ability to occasionally work evenings or weekends to support orientations, admissions events, commencement activities, professional development programming, and special events.
• Ability to manage program budgets, financial reconciliations, and administrative operations.
• This position is hybrid.

• Coordinate and administer master's program operations, monitoring student progress toward degree completion, ensuring compliance with academic requirements, tracking important deadlines, supporting course scheduling, and serving as a resource on program policies and procedures.
• Manage student-facing programs and events including orientation, graduation celebrations, seminars, residencies, professional development programming, admitted student activities, and community-building initiatives. Develop event budgets, coordinate logistics, secure facilities, collaborate with speakers and vendors, and ensure successful program delivery.
• Support admissions and enrollment efforts by participating in recruitment activities, responding to prospective student inquiries, assisting with candidate evaluations, supporting interview processes, engaging admitted students, and coordinating onboarding activities for new students.
• Serve as the primary point of contact…