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Mac-First IT Help Desk Specialist - Onsite

Listing for: GRAIL
Full Time position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR

Job Description & How to Apply Below

GRAIL is seeking an IT Help Desk Support Specialist to deliver exceptional technical support enabling our employees to do their best work. This onsite role in Durham NC supports a Mac-first environment and assists with hardware, software, identity, and connectivity issues while contributing to IT operations, documentation, and deployments.

Responsibilities include resolving issues across Mac/Windows, Google Workspace, M365, Slack, Zoom, and room tech, plus onboarding/offboarding and asset

Our group is growing, and we are hiring a Mac-First IT Help Desk Specialist
- Onsite in Durham, NC, United States.

The advertised compensation is 42.000 - 52.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Mac-First IT Help Desk Specialist
- Onsite role in the description above.

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