AI Business Architect; Hybrid

Position: AI Business Architect (Hybrid)
The application window is expected to close on: 11/12/2026

This is a hybrid role, requiring a minimum of two days per week at Cisco's San Jose, CA or RTP, NC office, depending on your location.

** Meet the Team*
* As an AI Business Architect in COEC, you will shape how AI transforms Cisco's Commerce Operations by translating business needs into clear, actionable AI solution designs. You will lead the ideation, requirements definition, and readiness assessment for AI initiatives - evaluating data maturity, API readiness, and Model Context Protocol (MCP) compatibility to ensure solutions are built on a solid foundation.

** Your Impact*
* Working closely with business partners, multi-functional teams, and AI engineering leads, you will guide solutions from initial discovery through production launch and ongoing adoption. Your work will reduce unnecessary complexity, accelerate delivery, and ensure AI investments translate into measurable business outcomes.

+ Lead discovery sessions, manage communication across multi-functional teams, and align solutions from ideation through production launch and ongoing adoption.

+ Create detailed technical specifications for AI projects, translating business objectives into functional requirements.

+ Evaluate data maturity, API readiness, and Model Context Protocol (MCP) compatibility to determine whether existing systems are prepared for AI integration.

+ Assess the viability of AI solutions against business goals through rigorous fitment analysis, avoiding unnecessary complexity.

+ Map AS-IS and TO-BE Quote-to-Cash (Q2C), commerce, and order-processing workflows for software, hardware, and services; identify gaps and opportunities, and design process flows.

+ Independently extract and analyze data from Oracle, Snowflake, and multiple reporting sources; perform data modeling to inform solution recommendations and next steps.

+ Prepare and present clear, concise status updates and strategic roadmaps to leadership, covering progress, risks, and ROI.

+ Partner closely with AI engineering teams throughout the development lifecycle to ensure technical implementation stays true to the architectural vision.

+ Understand REST/API fundamentals and integration patterns across multiple applications.

** Minimum Qualifications*
* + Bachelors' degree with 6+ years of experience in solution architecture, enterprise systems design, or AI-enabled business process consulting.

+ Applied experience building requirements and assessing data quality/readiness for AI models.

+ Experience in API management and a practical understanding of Model Context Protocol (MCP).

+ Experience leading and managing multi-functional projects in a fast-paced environment.

+ Experience working with UI, backend systems, and API integrations, using a programming language like Python.

** Preferred Qualifications*
* + Strong business acumen with the ability to connect AI capabilities to tangible business outcomes.

+

Experience with Cisco Commerce systems and processes.

+ In-depth knowledge of Quote-to-Cash (Q2C) life cycles, workflows, and associated data structures.

+ Experience in enterprise data strategy and automation frameworks.

+ Excellent written and verbal communication skills, with the ability to translate complex technical concepts for executive partners.

+ Willingness to adopt new AI skills, work in unfamiliar areas, and maintain a learn-and-grow attitude.

** Why Cisco?*
* At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

** Message to applicants applying to work in the U.S. and/or Canada:*
* The starting salary range posted for this position is $ to $ and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive…