Director, IT Business Systems Analyst

RTI Health Solutions (RTI-HS), a wholly owned subsidiary of RTI International, is an independent and internationally recognized research organization. With offices in the US, UK, Spain, France, and Sweden, we provide healthcare consulting and research expertise to optimize decision making for pharmaceutical, biotechnology, and medical device products across the development and marketing lifecycle. Clients rely on our expertise, quality standards, and integrity to guide their product development and regulatory and market access strategies.

Our various practice areas include Value, Access, and HEOR;
Patient-Centered and Outcomes Research;
Epidemiology and Biostatistics;
Medical Communications;
Global Business Operations; and Strategic Consulting and Growth.

The Director, IT Business Systems Analyst is responsible for leading a team of business systems analysts to align IT initiatives with business objectives. This role involves overseeing the analysis, design, and implementation of business systems, ensuring that solutions meet the organization’s needs.

The Director will collaborate closely with cross-functional teams, including IT, operations, and business units, to drive process improvements and technology enhancements that support strategic goals.

Team Leadership and Strategy

• Lead, mentor, and develop a team of business systems analysts, fostering a culture of collaboration and continuous improvement.
• Develop and execute a strategic roadmap for business systems analysis, aligning with the organization's overall IT strategy and business goals.
• Partner with senior leadership to identify and prioritize IT projects that enhance business operations and drive growth.

Business Systems Analysis and Delivery

• Oversee the analysis of business processes, identifying opportunities for technology solutions to improve efficiency and effectiveness.
• Ensure the successful design, development, and implementation of business systems, which may include ERP, CRM, and other enterprise applications.
• Lead the requirements gathering process, ensuring that business needs are accurately captured and translated into functional specifications.
• Oversee the planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope, and within budget.
• Collaborate with project managers to allocate resources effectively and manage project risks and issues.
• Ensure that all project deliverables meet quality standards and align with business objectives.
• Serve as a key liaison between IT and business units, ensuring effective communication and alignment of expectations.

Systems Optimization and Governance

• Monitor and evaluate the performance of business systems, identifying opportunities for optimization and enhancement.
• Stay current with industry trends and emerging technologies, recommending innovative solutions to improve business operations.
• Implement best practices in business systems analysis, project management, and IT governance.

Enterprise Integrations and Administration

• Own the full lifecycle of enterprise integrations—inbound and outbound from the RTI Health Solutions side—for the ERP and CRM systems, including integrations between Deltek Vision/Vantagepoint and Oracle, and Deltek Vision/Vantagepoint and Salesforce.
• • Oversee architecture, development, testing, deployment, and production support.
  • Support integration areas including, but not limited to, currency exchanges; HR, including payroll, timecards, and hours worked; and financials, including basic finance information, procurement, and supply chain.
  • Use integration platform as a service (iPaaS) vendors, which may include Oracle Integration Cloud, Workato, and similar platforms.
• Govern integration development…