SAP Order Processor

Job Summary

We are seeking an experienced SAP Order Processor for a temp-to-hire opportunity in Durham, NC. This hybrid role is ideal for a detail-oriented procurement, purchasing, or accounts payable professional with strong hands-on experience in SAP S/4

HANA and the procure-to-pay process. In this role, you will help resolve operational issues related to supplier invoices, purchase orders, goods receipts, work cycles, and purchasing data. You will serve as a key resource for site colleagues and requisitioners, helping users understand processes, reduce errors, and keep procurement activity moving efficiently. This is a great opportunity to join a collaborative, process-driven environment with supportive leadership, cross-functional teamwork, and the chance to make a visible impact on supplier payments, system adoption, and daily procurement operations.

The role offers stability through a temp-to-hire path and the ability to work in a hybrid schedule while contributing to continuous process improvement.

Key Responsibilities

• Investigate and resolve unpaid, blocked, or mismatched supplier invoices in partnership with requisitioners, buyers, and Accounts Payable.
• Clear open invoice work cycles, missing goods receipts, and price or quantity differences between purchase orders and invoices.
• Process, correct, and follow up on purchase orders and outline agreements, including items waiting in release queues.
• Coordinate corrections to purchasing data, including purchasing groups, contact database entries, and release routings, with responsible data owners.
• Monitor invoice and procurement backlogs using available dashboards, including Power BI reports, and prioritize issues by supplier and business impact.
• Support users by answering S/4
  
  HANA procurement questions, providing practical process guidance, and creating quick reference guides, FAQs, and step-by-step instructions.

Compensation and Benefits

• Pay: $35 per hour.
• Job Type: Temp-to-hire.
• Location:
  
  Durham, NC.
• Work Arrangement:
  Hybrid role, 3 days onsite.
• Interview Process:
  Virtual interview.
• No additional medical clearance required.

Required Qualifications and Skills

• Resolve operational S/4
  
  HANA procurement and invoice issues, including blocked invoices, missing goods receipts, work cycles, and purchase order corrections.
• Support the procure-to-pay process by coordinating with requisitioners, buyers, Accounts Payable, and purchasing data owners.
• Monitor backlog reports and dashboards to prioritize supplier payment and procurement issues.
• Provide user support, process coaching, Q&A sessions, and documentation for common S/4
  
  HANA procurement tasks.
• Minimum 5 years of relevant experience, with 6 to 10 years preferred for this level of role.
• High school diploma or equivalent required.
• Practical working knowledge of SAP purchasing and invoice processes, ideally in S/4
  
  HANA.
• Strong understanding of procure-to-pay processes and how procurement, goods receipt, and Accounts Payable connect.
• Ability to investigate issues, document findings, and follow through to resolution in a structured and consistent manner.
• Strong communication skills with the patience and clarity to explain processes to users with varying levels of system knowledge.
• Fluent English communication skills.
• Familiarity with open issues since go-live and the ability to navigate cross-functional business relationships.
• Strong organizational skills, analytical thinking, and attention to detail.

Preferred Qualifications

• Experience as a key user, tester, or super user during an S/4
  
  HANA implementation.
• Background in indirect procurement, direct procurement, purchasing administration, or Accounts Payable.
• Strong Excel skills.
• Experience using Power BI dashboards.
• Additional language skills relevant to supported sites.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-_Know Your Rights
6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%.pdf

For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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