Community Health & Engagement Officer

Location:

Eastbourne, East Sussex Wheelchair Services

Salary: £16.47 per hour (equivalent to £15,415 per annum, based on 18 hours per week)

Hours:

18 hrs/week (flexible, 3 days Mon–Fri)

Contract:

Permanent, Part-Time

Ross Care is a leading provider of Wheelchair Services across the UK, working in partnership with the NHS and local authorities. We believe services are strongest when shaped by the communities they serve and that includes the charities and grassroots organisations at their heart.

We’re looking for a Community Health & Engagement Officer to build meaningful partnerships with local charities, amplify lived experiences and ensure our service reflects the real needs of East Sussex communities.

As CHEO, you’ll be our link to the community, especially local charities, support groups, and advocacy organisations. You’ll listen, connect and collaborate to make our wheelchair service more inclusive, responsive, and community led.

• Build and maintain relationships with local charities, disability organisations, and community group
• Collaborate with charities to co-host events, share resources and promote inclusive activities
• Use social media and newsletters to highlight charity-led initiatives and service updates
• Advocate for lived experience in service design and delivery
• Support users with signposting to relevant charities and support services
• Attend community events and forums to gather feedback and strengthen partnerships
• Represent service users in internal meetings and contract reviews

• Personal or carer experience with wheelchairs or healthcare services
• Strong communication and relationship-building skills
• Confidence using social media and creating community-focused content
• Strategic thinking and ability to manage multiple priorities
• Flexibility to attend charity and community events
• UK driving licence (essential)

As CHEO, you’ll be a visible, trusted presence in the community - especially among local charities, disability groups, and support networks. You’ll lead engagement efforts that bring people together, spark conversation and ensure service users feel heard and involved. Whether it’s co-hosting events, sharing stories, or gathering feedback, you’ll help continue to build a service shaped by real experiences and strong relationships.