Shift Leader - Grove Express
Listed on 2025-12-31
-
Retail
Retail & Store Manager, Customer Service Rep
Overview
Tesco UK
• Eastbourne
• Permanent
• Apply by 08-Jan-2026
Days From time To time Sun 05:00:00 23:00:00 Mon 05:00:00 23:00:00 Tue 05:00:00 23:00:00 Wed 05:00:00 23:00:00 Thu 05:00:00 23:00:00 Fri 05:00:00 23:00:00 Sat 05:00:00 23:00:00
PayShift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues minimum 16 guaranteed hours each week; fewer hour roles available to a minimum of 12.
We offer flexibility – if your availability matches closely we are happy to consider you.
Customers are at the heart of everything we doShift Leader role: support the team and run store operations smoothly. Oversee the shop floor, deliver excellent customer service and support the store’s performance.
As a Shift Leader you'll:- Work in a fast‑paced retail environment, with variety of tasks
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guide and support your colleagues in‑store, ensuring it stays a safe place to work and shop
- Maintain a great understanding of how your store is performing, and assist managers in delivering actions to improve store running
- Lead from the front, set a great example for your colleagues in everything you do
Please note you need to be 18 or older to apply for this role.
What is in it for youThere are a lot of reasons why Tesco is a great place to work.
- There's bags of variety
. As Shift Leader, no two days are the same, and you can work hours that suit your lifestyle. - We take your development seriously. It’s a great place to advance your career. Ongoing learning opportunities and award‑winning training help you reach your career goals.
- It’s an inclusive place where everyone's welcome
. We celebrate individuality of our colleagues. - Your voice matters
, and we’ll always listen to your ideas and opinions. - We put your wellbeing first and support is always available if you need it.
- Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company
.
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off, 15% at payday weekends: save up to £2,000 a year with the Colleague Clubcard (additional card to share with family outside your home)
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
- Benefits to suit you – choose what you use: discounts, shares, cycle‑to‑work schemes
- Uniform provided and policies to support you for all life moments, big and small
- Access to colleague networks for a space where colleagues come together from a range of backgrounds.
- Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers
- Supporting your colleagues and ensuring they deliver daily priorities and take regular breaks
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
- Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries
- Keeping the store clean, tidy and well‑presented
- Supporting managers to coordinate seasonal, community and charity events
- Contributing to a great team atmosphere inclusive of everyone
- Providing great customer service, by listening to our customers and putting them first in everything you do
- Keeping the team well‑informed and up to speed on any communications, changes or updates
- Staying knowledgeable about store performance and looking for ways to improve and simplify operations
- Coordinating store improvements and removing any obstacles that might be getting in the way of great service
- Following health and…
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