Scheduler, Administrative​/Clerical

Scheduler/Administrator

Location:

Eastleigh

Hours:

37 hours per week, Monday to Friday
Salary: £28,000 – £28,500 per annum

Contract:

Temporary (minimum 12 weeks) with the opportunity to become permanent for the right candidate

We are seeking an organised and proactive Scheduler/Administrator to act as a key point of contact for external contractors, suppliers, and customers.

You will provide day-to-day administrative support to the team, ensuring works are scheduled efficiently and customer service standards are consistently met.
This is a busy and varied role requiring excellent coordination, communication, and administrative skills.

Key Responsibilities ...  
Act as the main point of contact for clients via email and telephone
Raise works orders, ensuring accurate information is captured and work is requested promptly
Schedule works, liaising with customers, contractors, and internal trade teams
Raise purchase orders and support the approval and processing of invoices
Liaise with customers to arrange appointments and keep them informed of progress
Deliver a high standard of customer service, particularly where there may be legal or compliance implications
Resolve day-to-day customer queries relating to contractor works
Raise and manage queries relating to invoices and work claims with relevant parties
Produce reports for management as required
Complete general administrative duties to support the wider team  The ideal candidate will have...
 
Experience prioritising workload in a fast-paced working environment
Excellent communication, administrative, and customer service skills
Confidence working with customers, contractors, and managers at all levels
A strong working knowledge of Microsoft Office and in-house database systems
Experience raising and scheduling jobs or work orders
A highly organised, efficient approach and the ability to work well as part of a team  Please submit your CV as soon as possible to be considered, or call the Commercial Team on (phone number removed) to discuss details further