Residential & Resources Service Manager – Children’s Services

Shape the Future of Children’s Services in Blaenau Gwent

Are you ready to make a real difference in the lives of children and young people? Blaenau Gwent is seeking an inspiring and forward‑thinking Service Manager for Residential and Resources to lead our residential provisions and drive the development of new, innovative services for children looked after.

This is more than a job—it’s an opportunity to:

• Transform care standards
• Influence policy and practice
• Create lasting impact for families across our community

An exciting opportunity has arisen within the Social Services Directorate of Blaenau Gwent County Borough Council. As Service Manager
, you will manage a key service area and report directly to the Head of Children’s Services.

• Lead and innovate: Manage residential services and develop new provisions for children looked after.
• Drive change: Champion organisational development, change management, and workforce planning.
• Shape policy: Represent Children’s Services at local, regional, and national forums.
• Ensure excellence: Deliver accurate performance reporting and compliance with statutory duties.
• Collaborate: Build strong partnerships across service areas and agencies.
• Empower teams: Maintain a skilled, qualified workforce committed to excellence.

• A degree‑level qualification (Social Work qualification and Social Care Wales registration desirable).
• Significant management experience in Children’s Social Services or related sectors.
• Proven ability to foster a performance culture and deliver results across interagency boundaries.
• Knowledge of key social care and health policy issues and post‑pandemic challenges.

• Competitive salary and benefits.
• Agile working options for better work‑life balance.
• A chance to lead innovation and make a tangible difference in children’s lives.
• Be part of a supportive and enthusiastic senior leadership team committed to high standards of practice and best outcomes for children in Blaenau Gwent.

This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive

pre‑employment screening process will be undertaken which will include an
Enhanced Disclosure.

Access to a vehicle for work purposes is a requirement of the role.

For information on the re‑employment and re‑engagement of former employees please refer to the Council’s Pay Policy.

At Blaenau Gwent, we are passionate about the work we do and the impact we have. We empower our staff to make meaningful changes and take action to enhance our services.

For further information or if you would like to have an informal discussion, please contact Loredana Moruz
-Head of Service – Children’s Social Services Department -