Administrative Officer; AO Registers of Scotland; RoS

Administrative Officer (AO) Registers of Scotland (RoS)

Grade: Administrative Officer (AO)

Pension: 28.97% of salary (RoS contribution)

Annual leave: 38 days annual holiday, increasing to 42 days with length of service.
Duration: Permanent

Working Pattern: 35 hours per week. We are a flexible employer and will consider a variety of working patterns; compressed hours, term time working or part time working on a case‑by‑case basis, depending on the role and departmental requirements.

Location: Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU
), or St Vincent Plaza, Glasgow (G2 5LD
). You will be expected to occasionally visit one of these locations as per the requirements of the role.

Please note that some of these roles might require a full‑time attendance on site at MBH office in Edinburgh. You will have an opportunity to state your preference as part of the application process.

Department: Registration, (though we may be able to offer posts in other administrative roles which are closely aligned to the role profile)

Directorate: Registration

Role

Reports to:

Registration Team Leader

Closing date: Sunday the 7th of September at 23:59

Number of vacancies: 12 (we may be able to offer additional roles subject to approval)

Registers of Scotland is a world‑leading pioneer in land and property registration. We hold the answer to the question, “Who owns Scotland?” We’re a modern, digital organisation and our success relies on building a diverse team of dedicated, skilled and motivated people.

As a Registration Administrative Officer, you will play a key role in maintaining the integrity and accuracy of Scotland’s land and property records. You will be responsible for examining and processing applications for registration in the Land Register and/or our other registers, ensuring each one meets legal and procedural requirements. Your work will involve interpreting legal documents, updating digital mapping systems, and preparing and maintaining title information.

Working collaboratively with your team, you’ll help ensure Registers of Scotland (RoS) delivers high‑quality services to its customers.

• Review and validate incoming registration applications to ensure compliance with statutory and RoS requirements.
• Process applications using internal electronic finance and case management systems.
• Analyse submitted documents to determine the extent and legal boundaries of land/property.
• Accurately link land/property extents to Ordnance Survey data and map them on our digital systems.
• Create and update cadastral units and property descriptions within the land registration system.
• Check and act on information from the Register of Inhibitions.
• Refer cases appropriately to colleagues, both verbally and in writing.
• Return incomplete or incorrect applications to customers, with clear guidance.
• Enter and verify accurate information on the registration systems.
• Respond to queries from internal and external stakeholders, ensuring all responses follow RoS procedures and standards.

• Work with purpose: working for the people of Scotland to set the bar for land and property registration worldwide.
• Flexible and hybrid working: depending on the role and team requirements, work when and where it’s best for you and your stakeholders.
• Benefits: enjoy pay progression, pension contributions up to 28.97%, up to a year’s parental leave, and 38 days annual holiday, increasing to 42 days with length of service.
• Investment in professional development: we invest in all our people so that they have the right skills to be productive and confident in their job.
• Diversity and Inclusion: We are an ‘Investor in People’ and a ‘Disability Confident’ employer. We are inclusive, stronger together, and committed to putting our people first.
• Positive work culture: RoS is an agile, digital organisation using leading‑edge technology. Colleagues understand their role in achieving our strategy and have the autonomy to deliver.

At application stage, you will be scored against the bolde…