Resource Coordinator - Bank; LF

Resource Coordinator, Staff Bank (LF)

We are seeking a motivated Resource Coordinator to join our Staff Bank Office team at NHS Scotland. The role is a 12‑month fixed term, Band 3, 37 hours per week, located at the Comely Bank Centre in Edinburgh.

• Manage bank staff requests, including shift cancellations, short notice fills, and annual leave processing.
• Handle enquiries from staff and service areas via phone and face‑to‑face, prioritising and directing as needed.
• Liaise with service managers to negotiate shift times and arrange support for staff in new clinical areas.
• Ensure agency compliance by verifying mandatory checks.
• Provide general administrative support.

• Commitment to NHS Lothian’s values: quality, teamwork, compassion, dignity, respect, openness, honesty, and responsibility.
• SVQ II/HNC in Business Administration or equivalent experience.
• Understanding of NHS structures.
• Strong organisational, verbal, and written communication skills.
• Proven customer service excellence.
• Knowledge of Staff Bank booking processes and procedures.

For further information on what is included in the role and what skills/experience are required, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions please contact Gillian Fleming, Business Administration and Recruitment on  or by email gillian.fleming5t.

Apply now and help us deliver safe, effective, and flexible staffing for our patients and services.

We will fully support disabled candidates, candidates with long‑term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.