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Senior Client Partner

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Storm ID Ltd
Full Time position
Listed on 2025-12-17
Job specializations:
  • Business
    Client Relationship Manager
Job Description & How to Apply Below
Location: City of Edinburgh

Storm  an award winning Edinburgh-based digital transformation consultancy that helps organisations accelerate their use of digital, data and AI. We believe in tailored solutions, assembling expert teams to address each client's unique needs. Our services span strategy, design, technology and data & AI, ensuring seamless end-to-end delivery of platforms, products and services with real-world impact.

What sets us apart is our commitment to long-lasting, data-driven, user-centred change. We enjoy close collaboration between our teams, ensuring projects move smoothly from discovery to design to delivery. We recognise the crucial link between digital and data, creating intelligent services that leverage both.

We work with a range of clients across the Scottish and UK public and private sectors.

As Senior Client Partner at Storm , you will lead key client partnerships across Storm's most valuable accounts and client portfolios. You will be responsible for retaining and growing these strategic relationships, developing complex statements of work, maximising revenue and ensuring exceptional client satisfaction and loyalty.

This is a senior account leadership role, where you'll create strategies that drive long-term client success and maximise client value. You'll lead the scoping of large, technically complex projects and programmes, becoming a main point of contact and confidence for our most senior clients.

You'll work closely with our project management office, responsible for project delivery. Close collaboration with our business development team is also key, to proactively identify and drive new opportunities within your existing client base and involvement in new business proposals and pitches.

The role will see you managing a portfolio of high-value client accounts, owning these strategic relationships and driving significant growth through innovative websites, digital platforms and services, data and AI solutions and emerging technologies.

Storm s a flexible hybrid working environment, however in this role we welcome candidates who are local to our office in Edinburgh and can commit to spending a few days a week with us.

About you

We know that many professionals will come from a variety of backgrounds, and we encourage and value people who bring unique perspectives and knowledge to our team.

You will have substantial experience working in a senior client services-based role (7 years+), with a proven track record of managing large client accounts and portfolios. You may also have experience in a Consultant or Product Owner based role. You will have demonstrable success in building and maintaining excellent client relationships at a strategic level, driving revenue growth and overseeing complex digital transformation projects.

You will need extensive understanding of digital services, data and AI, and a keen interest in emerging technologies and platforms. Experience in mentoring and supporting junior team members is essential.

You will excel at strategic communication, driving forward complex initiatives, generating significant revenue, identifying opportunities for growth across client portfolios, and managing multiple high-value accounts simultaneously. You will be financially astute with excellent commercial awareness and a keen eye for detail.

One more thing – research indicates that marginalised groups of people may not apply for jobs unless they meet 100% of the qualifications. We also know that many professionals come from various backgrounds. We value people who bring unique perspectives and new knowledge to our team. If you believe you're qualified, but don't "check all the boxes", please submit an application.

What

you'll do
  • Lead and manage Storm's most valuable client accounts and portfolios.
  • Create and execute strategies that drive long-term client success and maximise client value.
  • Lead the scoping of large, complex projects and programmes, creating detailed Statements of Work and securing client sign‑off.
  • Oversee successful delivery of projects and programmes, proactively resolving issues and mentoring others in issue resolution.
  • Manage revenue across your client portfolio and develop…
Position Requirements
10+ Years work experience
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