Content Operations Lead

Content Operations Lead

Key Responsibilities

• Oversee end-to-end content operations across photoshoots, post-production, CGI, virtual production and emerging AI-driven content workflows.
• Configure, manage and optimise content operations platforms, including project management, asset review and collaboration tools.
• Guide external agencies and production partners on asset specifications, naming conventions, delivery requirements and platform best practices.
• Act as a technical point of contact, providing advice on asset setup, production workflows, delivery feasibility and content operations processes.
• Support quality assurance activities by ensuring assets meet required technical standards, including formats, metadata, file structures and delivery specifications.
• Drive process improvements across content production workflows, with a particular focus on AI-assisted content creation, automation and scalable delivery models.
• Collaborate with internal stakeholders and external partners to ensure efficient and consistent asset management throughout the production lifecycle.

Required Skills & Experience

• Strong understanding of digital asset management, production workflows, file formats, metadata standards, naming conventions and content delivery requirements.
• Ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical stakeholders.
• Highly organised and proactive, with a strong sense of ownership and a focus on continuous improvement.
• Working knowledge of Adobe Creative Cloud, particularly Photoshop, Illustrator and generative AI tools used within creative production environments.
• Familiarity with CGI, 3D asset production and associated delivery requirements across agencies, production teams and digital platforms.
• Experience working with workflow, project management and content operations systems.
• Strong problem-solving skills with the ability to quickly understand new technologies, processes and platform dependencies.
• Interest in emerging technologies, including AI-driven creative production and content automation.

Professional Background

• Previous experience within a creative agency, production agency, digital content studio, marketing organisation, or in-house creative/production team.
• Experience working closely with creative, production, content operations or digital asset management functions.
• Exposure to large-scale content production and asset delivery environments would be advantageous.

We believe in equal opportunity for all and actively encourage applications from diverse backgrounds, experiences, and perspectives.