Consultant, Customer Success Mgr.​/ CSM, Customer Service​/HelpDesk

About Us:

We are a forward-thinking travel lifestyle brand dedicated to crafting unforgettable experiences for our clients. From adrenaline-packed excursions to unique cultural adventures, we transform dreams into memories. Our team thrives on creativity, passion, and personalized service.

As an Adventure Consultant, you will be the go-to expert for clients seeking extraordinary experiences. You’ll craft, plan, and book adventures tailored to individual preferences, ensuring every journey is seamless, exciting, and safe. This role blends expertise in travel, customer service, and adventure planning.

• Consult with clients to understand their adventure goals, interests, and budget.
• Design and customize itineraries featuring activities like hiking, water sports, wildlife safaris, cultural immersions, and more.
• Research and recommend unique destinations, excursions, and local experiences.
• Coordinate with suppliers, guides, and tour operators to secure bookings and ensure quality.
• Provide ongoing support and guidance before, during, and after trips.
• Stay up-to-date on trends, safety protocols, and emerging adventure destinations.
• Maintain records of client preferences and past experiences to enhance future recommendations.

• Passion for travel, adventure, and creating extraordinary experiences.
• Excellent communication, customer service, and problem-solving skills.
• Strong organizational skills with attention to detail.
• Knowledge of international destinations, travel logistics, and adventure activities.
• Ability to work independently and manage multiple projects simultaneously.
• Experience in travel planning, hospitality, or tourism is preferred but not required.

• Flexible work environment with the freedom to create your schedule.
• Opportunity to work with a passionate, innovative team.
• Access to exclusive experiences and industry insights.
• Career growth in a dynamic, adventure-focused company.