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Customer Service Rep Bilingual HelpDesk/Support

Inbound Customer Advisor - Public Sector Centre

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Pertemps
Full Time position
Listed on 2025-12-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A public sector recruitment partner is seeking a Customer Contact Advisor for a long-term role in Edinburgh. This position requires managing inbound calls for Council Tax and the Scottish Welfare Fund, delivering high-quality customer service. Candidates should have experience in customer service roles and demonstrate strong communication skills, IT proficiency, and a commitment to a long-term position.

This role offers a supportive work environment with full-time hours Monday to Friday.
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