Treatment Coordinator

Location:

Edinburgh, Scotland, United Kingdom

Job Title:

Treatment Coordinator

IMPRESS is the largest chain of digital orthodontic clinics in Europe, revolutionising the invisible orthodontic sector and bringing smiles to people's faces. The company was born in Barcelona in 2019 and has expanded across 10 countries with more than 140 locations, offering leading care and state‑of‑the‑art technology. It has been recognized as one of the top fastest‑growing Health Tech companies by Forbes.

• Attractive Compensation Package based on experience and expectations
• Incentive program linked to KPIs
• Permanent full‑time contract, 40 hours per week
• Modern, beautifully designed clinics with high‑end equipment
• Special discounts and benefits on treatments, aligners, and products
• Access to IMPRESS Club Benefits for discounts with partner brands
• Comprehensive training for professional growth
• Support team to help out with administrative procedures
• Dynamic, unique, and fast‑paced environment with impressive career development opportunities

• Be the face of IMPRESS, deliver a world‑class experience for every customer
• Achieve KPIs and sales targets
• Call and follow‑up with customers to drive sales
• Provide customers with information about IMPRESS oral care products
• Keep accurate records of customer interactions and activities for improving the patient journey
• Help patients to finance their treatments
• Coordinate with booking agents and patient care for smooth appointment planning
• Work with the team to create a positive, high‑energy atmosphere

• 3+ years experience in a successful sales position with B2C and F2F experience
• Previous experience in the dental industry will be a plus
• Energetic, well‑organised and team spirited
• Numbers‑driven for sales and improving conversion rates
• Passionate about customer relation maintenance
• Excellent presentational skills for treatment introduction
• Excellent verbal and written communication skills
• Ability to travel across clinics in the UK, as per the need of the business

We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor. Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results.

Associate

Full‑time

Sales and Customer Service

If you're interested in joining our team, please apply through our website.