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Customer Complaints Resolution Specialist
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-01-01
Listing for:
Scottish Water Business Stream Limited
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading water retail service provider in Edinburgh is seeking a Customer Complaints Handler. The role involves taking ownership of customer complaints, conducting thorough investigations, and collaborating with teams to enhance customer experiences. Ideal candidates will have a passion for problem-solving, strong communication skills, and experience in complaint resolution. The position offers a competitive salary of around £30,000 and includes excellent benefits like annual leave, a subsidised restaurant, and a free gym membership.
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