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Mercat Tours Storyteller Tour Guide

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: ASVA: Association of Scottish Visitor Attractions
Part Time position
Listed on 2026-01-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Retail
    Customer Service Rep
Job Description & How to Apply Below
Location: City of Edinburgh

We’re inviting people who have a passion for history, a flair for presentation, and take pleasure in helping visitors enjoy our beautiful city to join us!

Mercat is here for good.

We’re not about seasonal jobs, but lasting careers. When you join us, you’re stepping into a permanent, secure job with top-notch training, career development and leadership that plans for the long-term good of our people, place and planet.

As a local family business and proud B Corp, we nurture our community to create a sense of belonging for our visitors and team alike.

That means we grow and thrive together, for good.

👉Choose Mercat for a reason, not just a season!

Your Skills and Strengths
  • Passion for history, culture and Edinburgh!
  • Excellent communication skills
  • Friendly, energetic and helpful
  • Responsible, reliable and trustworthy
  • Thrives working in a team
  • Adaptable and resourceful
  • Passion for high quality product and visitor experience
  • Commitment to be the best you can be
  • Sense of humour!
Main Duties and Responsibilities
  • Give history a damn good telling
  • Deliver authentic, high quality walking tours for our visitors, helping to create memorable moments
  • Represent Mercat Tours and our city in a positive, professional manner
  • Responsible for visitor safety and security
  • Work as a positive, supportive member of our great team
  • Help drive the growth of Mercat in a positive, sustainable future as part of our dynamic team
Details
  • Permanent role
  • 1 month+ paid training, plus First Aid training after probationary period
  • 15hrs paid per week minimum guaranteed
  • 3 days per week minimum, inc Fri &/or Sat
  • Shifts vary from 2-6hrs per day
  • Annualised hours contract: work averaged 10-28hrs pr/wk across Jan-Dec
  • Working hours 9am – 10pm
  • Flexible working requests available from day 1
  • Working week Monday to Sunday with 2 consecutive days off guaranteed
  • 3-month probationary period
  • We are a Living Wage and Living Hours employer

Learn more

Excited to join us but not sure you tick every box? Don’t worry. We don’t do boxes! Our promise to be an inclusive employer runs deep.

A Warm Welcome for Everyone

Mercat Tours promises to provide valued Living Wage jobs and make diversity, equity, and inclusion part of everything we do – from the team we nurture, the visitors we welcome and the history we share. We are continually growing to fulfil our ‘why’ – to make meaningful connections that benefit everyone in an inclusive way for all.

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