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Travel Consultant
Job in
Edinburgh, City of Edinburgh Area, EH2 4SD, Scotland, UK
Listed on 2026-01-12
Listing for:
Travel Trade Recruitment
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Location:
Edinburgh (Hybrid)
Contract:
Permanent, Full Time
Start Date:
January/February 2026 We are seeking a motivated Travel Consultant to join a growing UK FIT team within an established inbound travel business (DMC). This role focuses on quoting and booking individual travel arrangements for international clients, delivering high-quality service from enquiry to confirmation.
Key Responsibilities as an FIT Travel Consultant Quote and book FIT enquiries using the Tourplan reservation system Manage hotel and ancillary service bookings accurately and efficiently Meet agreed client response times and margin targets Build strong relationships with international clients and UK suppliers Deliver excellent customer service throughout the booking process Support business development, leisure and incentive programmes Participate in a rotating 24-hour on-call support service Assist other departments when required About You as an FIT Travel Consultant Essential:
Previous experience working with/for a DMC Strong organisational skills and attention to detail Excellent customer service and communication skills Fluency in English Good working knowledge of Microsoft Office Team player comfortable in a busy environment Desirable:
Additional languages - German, Spanish, French or Italian Knowledge of UK tourism products Experience using Tourplan What's On Offer as an FIT Travel Consultant Permanent role with hybrid working Competitive salary (dependent on experience)
Career development and training opportunities If you have a passion for delivering exceptional service and are experienced within the inbound travel industry sector, please apply now or send your CV to or call Nichola on
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