Implementation Analyst

Location: Edinburgh

Grade: Senior Associate

Employment Type: Full-time, Permanent

Hybrid

REQ
003330

XPS Pensions Group is no ordinary company. We've earned numerous awards and accolades, making us an industry leader in Pensions Consultancy. As the largest pure pensions consultancy in the UK, we are a team of approximately 2000 employees spread across 15 locations nationwide. Listed on the London Stock Exchange Main Market, we pride ourselves on our ability to think and act differently, providing expert advice to over 1600 pension schemes and administering pensions for over 1,000,000 members.

Our teams of pension administrators provide services to a wide range of trust‑based company pension schemes, including defined benefit, defined contribution, career average revalued earnings, and hybrid schemes. Our range of pensions administration services include:

• Scheme administration
• Communication
• Scam identification
• Payroll services
• Pension scheme accounting
• De‑risking projects
• Technical consultancy

Our administrative approach is scheme‑based; one team is responsible for every aspect of each client’s service, enabling us to build the best possible relationships and provide the clarity of focus each scheme deserves. Ultimately, pension schemes are there for their members; we place just as much emphasis on delivering excellent customer service as we do on technical proficiency and quality control.

This role is within Implementation Services (IST). IST is comprised of specialist teams whose members support the XPS Administration business in a variety of areas. The teams provide technical, IT and specialist expertise to XPS Administration that underpins the quality solutions we provide to our administration clients. The teams are located across the XPS Administration national offices.

• Transition activity
• Calculation Support
• Business Interface with IT Services
• Management Reporting

• Install both Defined Benefit and Defined Contribution schemes onto our administration system, Aurora.
• Provide technical contributions to the successful completion of transition projects for the administration take‑on.
• Take ownership of all installation processes derived from the administration teams’ requirements, including: attendance at project meetings, consultation on technical processes and outcomes, setup and maintenance of all technical documents relevant to support correct mapping of the data, and setup automation and its testing.
• Perform technical work items such as analysis of administration data sets, creation of calculation specification and test pack for system automation, regression and User Acceptance Testing.
• Manage the technical installation delivery schedule.

• Support administration teams’ work for existing clients via an internal helpdesk and ticketing systems, including new calculation automation and amendments to existing calculation automation.
• Assist Administration Projects Teams (APT) with project work and collaborate closely with the administration team, client relationship managers, APT, and any third parties.

• Participate in continuous improvement, review and development of team processes.
• Contribute within the wider Implementation Services to technical matters and support knowledge transfers and mentorship across the teams.
• Undertake other activities of a similar nature as required.

• Proven experience of working within an administration team as a user, or a system support position in the pensions industry covering diverse pension arrangements: DB/DC/CARE/Public Sector/Master Trust.
• IT proficiency in MS Office with emphasis on using Excel.
• Experience with common pension administration systems and third‑party IT suppliers such as Pen Scope, Compendia, Pro Fund.
• Proficient knowledge in benefit structures and calculation requirements for DB, DC and Hybrid pension schemes.
• Excellent organisational and planning skills.
• Ability to work as part of a multi‑disciplined team, influencing decisions where priorities and interests conflict.
• Capacity to multi‑task and respond to changing…