Senior Loan Administrator

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off.

Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.

Primary liaison between other supporting departments within the Bank, such as Central Loan Processing, Loan Documentation, Collateral Services, Compliance, Treasury Management and Deposit Operations. Responsible for providing day to day support to the lending team including coordinating loan closing, organizing customer files, monitoring financial documents and supporting all lending initiatives. Generates new business through cross-selling activities with existing commercial clients to other areas of the Bank including Wealth Management, Insurance, Mortgage and Retail.

Performs record keeping functions including payment processing and balancing. Acts as first point of contact with loan customers and responsible for providing a high level of customer service. A Senior Loan Administrator is responsible for training new commercial Loan Administrators and providing guidance and training, as needed, to other Loan Coordinators.

• Assists loan officers by preparing various documents such as sending notices, preparing past due correspondence, ordering credit bureau reports and appraisals and preparing customer correspondence.
• Assists loan officers in gathering information for new loan requests and submits loan requests and supporting documentation to Central Loan Processing.
• Maintains a strong knowledge of the Bank’s loan policy.
• Works independently handling accounts of larger size and complexity and/or larger volume of accounts.
• Maintains customer’s credit file in an orderly and accurate manner while in their possession. Forwards new loans and updated documentation to Post Closing to be archived on Director. Reviews files for appropriate documents and responsible for following up on exceptions.
• Effectively communicate and work with In-House Legal Counsel, Outside Legal Counsel to gather pertinent due diligence items to ensure closing deadlines are met efficiently.
• Greet customers and prospective customers, directing them to the appropriate personnel.
• Interact, both verbally and written, with clients to collect data, documents, and assist with various general customer service requests (i.e. payments, advance requests, wire requests, amortization schedules, address changes account history). Assists customers with questions, balance information, payments, line of credit advances, payoff quotes and tax reporting calculations on a continuous basis.
• Effectively plan for upcoming workflow and maintain very organized paper and electronic files
• Process annual renewals, new loan requests and loan modifications independently and maintain pace with month end, quarter end and year end volume levels
• Obtain all pre-closing documentation requirements, such as payoff requests, title work, flood search / letter, appraisals, entity documents, Certificate of Beneficial Ownership, corporate searches, UCC searches, insurance, surveys, environmental reports, credit reports for new loans, renewals and modifications.
• Review loan documents prior to closing to ensure no changes to loan documents were made at closing without approval per policy.
• Monitor and assist in clearing exception items.
• Provide back-up support for other Loan Administrators during vacations and other high-volume periods.
• Retrieves information requested for credit ratings and loan confirmations.
• Prints, reviews and distributes a variety of management reports.
• Completed required training associated with job function.

• Bachelor’s Degree preferred
• 5+ years of…