Spa Therapist

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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…

Edinburgh Grand, a Luxury Collection Hotel, proudly presents its new Wellness Spa Suite – the first of its kind in Edinburgh. Housed in the iconic former headquarters of the Royal Bank of Scotland, this luxurious haven blends professional skin and body treatments with holistic wellness, delivering an elevated experience for both hotel guests and day visitors.

We are seeking a passionate and skilled Spa Therapist to join our growing spa team. Reporting directly to the Head of Spa and Wellness, this role focuses on delivering exceptional treatments, maintaining the highest standards of service, and supporting the overall guest experience.

You will have access to a benefits package we believe truly works for our people:

• Discounted hotel room rates for you and your friends & family
• An extra day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream – choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

As a Spa Therapist, you will provide a range of facial and body treatments to hotel guests and external clients. You will ensure each guest enjoys a professional, personalised, and relaxing experience. You will also support the spa team, assist with retail sales, and uphold the operational and hygiene standards of the spa.

• Deliver high‑quality facial and body treatments according to brand and spa standards.
• Provide personalised guest care, ensuring treatments are tailored to individual needs and preferences.
• Maintain treatment rooms to the highest standards of hygiene, safety, and presentation.
• Promote and sell retail products and spa packages, providing expert advice and recommendations.
• Support the Head of Spa and Wellness and senior team in maintaining service excellence and operational efficiency.
• Participate in ongoing training and development to maintain up‑to‑date knowledge of treatments, techniques, and industry trends.
• Assist in creating a welcoming and relaxing environment for all guests, ensuring exceptional customer service.
• Contribute to a collaborative and supportive team culture, assisting colleagues when required.
• Follow health, safety, and hygiene procedures, complying with all relevant legislation.
• Support spa events, promotions, and workshops as required.

• Qualified to at least SVQ Level 3 Facial Treatment and Level 3 Body Massage (or equivalent).
• Minimum of 2 years’ experience in a luxury spa, wellness, or five‑star hotel environment.
• Strong technical expertise in advanced facial and body treatments.
• Excellent communication and interpersonal skills.
• Passionate about holistic wellness and delivering outstanding guest experiences.
• Sales awareness with the ability to recommend and promote products.
• Flexible availability, including weekends and holidays, to meet operational needs.

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please let us know.