List Assistant​/Clerical Officer; SNEW

Position: 236015 - Waiting List Assistant/Clerical Officer (SNEW)
Location: City of Edinburgh

236015 - Waiting List Assistant/Clerical Officer (SNEW)

Band 2 – £24,647 – £26,763 (pro rata if part‑time)

Location:

Various sites across NHS Lothian, including Edinburgh, the Lothians and West Lothian. Specify preferred location in your application.

Why join NHS Lothian?

NHS Lothian serves 850,000 people across rural and urban communities. You will work in a supportive environment that values patient care.

Benefits

• Minimum 27 days annual leave (increased with length of service); pro rata for part‑time staff.
• Minimum 8 days public holidays.
• Membership of the NHS Pension Scheme with life‑insurance benefits.
• Paid sick leave increasing with length of service.
• Occupational health services.
• Employee counselling services.
• Work‑life balance policies and procedures.
• Opportunities for progression within Health Records.
• Office‑based role with full training and support.

What you will do

Responsibilities include maintaining and filing patients’ confidential records, recording patient‑related data, managing admissions and booking outpatient appointments using the computerised patient management system. You will also provide reception services, answer telephones, relay messages and work flexibly.

What we’ll need you to bring

• Good basic education.
• Basic understanding of office procedures.
• Proficiency with software systems.
• Good organisational and communication skills.

It would be good if you also had

• Administrative experience.
• Experience with in a health service environment.
• Keyboard skills.
• Ability to multitask.
• Ability to work as part of a team and take initiative (working alone).

Recruitment process

If successful but no suitable posts are available, you may be considered a reserve candidate for upcoming posts during the next six months. For more information, contact loth.healthrecordsrecruitmentt. Please include the job title and reference number in your email.

Equality and diversity

NHS Scotland is committed to encouraging equality and diversity and eliminating unlawful discrimination. Applications are welcomed from all segments of society.

Agenda for Change note (as of 1/4/26)

The full‑time working week will be reduced from 37 to 36 hours per week; part‑time hours will be reduced pro rata. Pay will be adjusted accordingly.

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