Operations Manager Milestone ARBD

Full Time – Permanent

If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Milestone ARBD service you can start your day knowing what you do really does make a difference!

At Penumbra, we strive to create a culture and environment where people feel valued and inspired to reach their own personal goals. Our fundamental priority is to provide support which is safe and promotes recovery, social inclusion, and citizenship for people with mental health challenges.

We recognise that the people we support have skills and experience that can bring about positive changes for themselves. Through an ethos of inclusion, equality and fairness, our staff are committed to promoting good mental health and wellbeing for people using our services.

Penumbra Mental Health offers a number of support services in the Edinburgh area including the Milestone ARBD Service. Penumbra Milestone is an alcohol-free 10 bedded step-down service providing short-term care for vulnerable men and women aged 18+ with a probable diagnosis of alcohol related brain damage (ARBD). Milestone is a partnership of Penumbra, NHS Lothian and Lothian City of Edinburgh Health & Social Care.

This joined-up approach is a strong example of health and social care resources being used efficiently and improves the care provided to people by drawing on the valuable range of skills in the Third Sector, NHS and Council Services.

The Service was designed to be a major part of a new way to address the needs of people with a likely diagnosis of ARBD. It is the first and only step-down residential service in the UK for people effected by ARBD. It has been evidenced to make tremendous positive changes in the lives of people referred to the Service. The service has won The Scottish Health Award for Innovation in 2015, the UK Mental Health and Wellbeing Award for Most Innovative Intervention in 2020 and was shortlisted in The Scottish Health Awards category for Integration in 2021.

As well as improving individual’s lives, the Service has been successful in creating an innovative approach to relieve the pressures such individuals were placing on acute medical services due to delayed discharges. The Service is innovative in its purpose and design. It has been successful in creating a Recovery focussed environment which is evidenced as achieving its goal of providing highly specialist assessment and treatment of ARBD and simultaneously reducing delayed discharges.

It must be remembered that our residents’ complexities are wide-ranging and there are numerous inherent high risks that require specialist management. Such risks include managing co-concurrent physical and mental illness e.g. Diabetes, Peripheral Neuropathy, Alcohol Liver Disease, Anxiety, Depression, Suicidality, PTSD, COPD, Asthma, Heart Disease etc. A major factor in how these risks are effectively managed is connected to the range of expertise found within the Service.

The staff team consists of highly specialist individuals from health and social care. There is a full medical review prior to discharge from hospital, a wide multi-disciplinary team to address the full range of possible requirements, knowledge and ability to access services to assist. The service has information sharing protocols in place to allow the sharing of information according to GDPR.

The culture and values of the service being non-hierarchal allows the partners to keep the resident at the centre and all support each other ensuring best practice. The service is regulated by the Care Inspectorate, and all staff are registered with appropriate regulatory bodies such as the Nursing and Midwifery Council and Scottish Social Services Council.

As the Operations Manager you will ensure that Penumbra’s core values and methodology are fully embedded within service delivery, promoting a personalised and recovery focused approach to enable people with the skills needed to live independently and meaningfully within the local community. Using existing experience and knowledge of the…