IT Support Analyst

Experience and qualifications

The successful candidate will possess strong experience in a customer-focused role combining technical proficiency with strong soft skills. You will be an effective communicator and able to work calmly in all situations, sometimes unassisted, whilst prioritising tasks based upon urgency and impact.

• Strong organisational skills
• Personable with strong people skills
• Appetite for continuous learning and professional development and interest in exploring other team work areas
• Ability to work unsupervised and as part of a team
• Excellent communication skills and a proactive approach to building relationships with colleagues and project partners
• Efficient resolution of problems

• Windows 11
• Good working knowledge of hardware and software applications – Microsoft, Adobe Creative Cloud, Autodesk and GIS applications would be advantageous
• Microsoft Cloud Services, including Microsoft
  365, Azure Microsoft
  365 Copilot, Teams and SharePoint.
• Microsoft Cloud Services, including Microsoft
  365, Microsoft
  365 Copilot, Teams and Share Point

Candidates must be eligible to live and work in the UK.

Please apply by uploading your CV and covering letter via the above link LUC is committed to equality, diversity and inclusion and we actively encourage applications from under‑represented groups. We value the differences, needs and contributions a diverse workforce represents, and we strive to embed equality, diversity and inclusion in all our people related activities.

Location Edinburgh

Salary £26,250 - £29,500 FTE (Dependent on experience)