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Technical Support HelpDesk/Support

SaaS Customer Success Engineer – Hybrid

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: AJ Connect
Full Time position
Listed on 2025-12-19
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 GBP Yearly GBP 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading technology recruitment firm is seeking a Customer Support Engineer (SaaS) based in Edinburgh, Scotland. This permanent, full-time role involves providing exceptional customer support through live chat and screen share sessions while helping users navigate the SaaS platform. Candidates should possess strong communication skills and a background in IT or Computer Science. The position allows for hybrid working, offering flexibility in the working environment and focuses on contributing to customer success.
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