Channel Account Manager

Sys Aid – Edinburgh, Scotland, United Kingdom

Sys Aid’s mission is to drive organizational productivity and transform ITSM with advanced AI-powered solutions. We serve 4,000+ global clients and millions of users, reshaping how businesses operate worldwide.

As Channel Manager, you’ll expand Sys Aid’s market presence by building and maintaining partnerships throughout the UK. You will jointly plan strategy, own partner enablement and quotas, and report directly to the EMEA partnerships lead.

• Develop and execute UK channel partner strategies
• Own partner onboarding and training across the UK
• Build pipeline and forecast with partners
• Negotiate contracts, track partner KPIs, and run quarterly business reviews
• Foster alignment with local and global teams

• 3–5+ years’ SaaS channel, alliances, or sales experience (ITSM background preferred)
• Track record of managing a channel pipeline and meeting/exceeding revenue targets
• Experience managing UK/EMEA channel sales targets
• Bachelor’s degree in Business or a related field
• Outstanding communication and negotiation skills

• Impact – Drive marketing campaigns and initiatives that reach thousands of IT professionals worldwide and directly influence business growth.
• Autonomy – Take full ownership of your marketing strategies, from concept to execution, with the freedom to innovate and test bold ideas.
• Growth – Be part of a fast-growing, global company leading the way in AI-driven IT innovation, with endless opportunities to expand your skills and career.
• Collaboration – Partner with talented marketers, product leaders, and sales teams in a dynamic, fast-paced environment where ideas turn into action quickly.