UX Designer; FTC

End Date

Thursday 04 December 2025

£59,850 - £66,500

Hybrid Working, Job Share

Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 20 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.

We serve millions of customers every day, from individuals and families to large businesses and corporations. This means we’re well-placed to help Britain prosper by shaping the way we spend, save and borrow.

JOB TITLE:

UX Designer (12-Month FTC)

LOCATION(S):
Edinburgh

SALARY: £59,850 - £66,500

HOURS:

Full-Time

DURATION: 12-Month Fixed-Term Contract

WORKING PATTERN:
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the Edinburgh office.

About this opportunity:
As a UX Designer, you will be part of the Enterprise Experience Design (eXD) Team, primarily supporting the Payment Services platform or our Digital Finance Lab (our innovation lab for blockchain and tokenisation) in Lloyds Banking Group. You'll collaborate closely with product owners, customer journey managers, engineers, and internal colleagues to understand user needs and behaviours, designing great colleague as well as customer experiences.

You will employ rapid prototyping and user testing techniques to craft and refine end to end consumer-centric journeys.

• Craft end-to-end user experience, bringing together a cohesive journey step by step, bringing designs to life through Figma. You’ll be confident presenting work and running user testing sessions.
• Design intuitive, efficient, and visually engaging interfaces for internal users working with different payments services.
• Define UI components and interaction patterns to a level of detail that enables seamless handoff to development, as well as inclusion into our Design system.
• Advocate customer inclusion, ensuring designs are inclusive and accessible to colleagues and customers of all ages, backgrounds, and technical abilities.
• Collaborate closely with other designers, product owners, customer journey managers and engineers, to understand and balance user needs with business requirements.

• Comfortable being the UX expert in a team of Payments colleagues, leading all aspects of design delivery.
• Proven experience designing for data-rich or technical products, ideally in enterprise or payment domains.
• Comfortable supporting on UX research activities and able to use these learnings to create evidence-based designs.
• Excellent prototyping and layout skills, clearly articulating these to internal customers and development teams.
• Highly motivated, proactive, and driven to achieve individual and collective goals.
• Comfortable using and building on existing design systems, proactively recommending new ways to improve and extend them.
• Strong relationship-building skills, an innovative approach to problem-solving, and credibility when dealing with senior audiences, with the confidence to provide a healthy challenge where appropriate.
• A collaborative mindset, working closely with a multi-disciplinary team, and a desire to see designs through to delivery, communicating with developers to ensure designs meet specifications and can be used by a broad range of users.

• History of communicating with users to understand their needs and balance these against outcomes.
• Familiarity with digital finance concepts (such as blockchain, tokenisation and stable coins) and data visualisation.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated…