Technical Project Manager

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command centre software, enabling collaboration in more powerful ways.

At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Control Room and Mobilisation Solutions provide the backbone for emergency response in the UK & Europe. Our applications help 999 operators respond to calls from the public and dispatch out nearby responders, enabling the right response when every second counts.

As our solution has grown from a small star‑tup to one of the leading offerings for Fire & Police agencies, our customers now trust us to solve more of their problems. We are building new products to increase the safety and efficiency of emergency response agencies, and ultimately to help our customers save lives.

This role is primarily remote with occasional travel to Motorola offices across the UK as well as frequent travel to customer sites. The Technical Project Manager (TPM) will oversee all aspects of the deployment of a Motorola Solutions Guardian Suite of Control Room and Mobile Products to a strategically important customer(s). The TPM will be the primary point of contact with the customer in relation to all deployment and technical issues and will manage any backup resources required in support of these activities.

The TPM is a subject‑matter expert who uses their technical background to bridge the gap between the operational and technical side of delivery, guiding the delivery strategy and communicating it to the development team.

• Capturing and documenting customer requirements, including business process analysis and technical analysis.
• Producing a solution specification/design and agreeing this with the customer.
• Producing a resourced project plan and agreeing this with the customer.
• Managing the development and testing of the solution in alignment with the agreed project plan.
• Deployment and customer sign‑off of the solution.
• Creation and maintenance of the overall project plan and all associated documentation (RAID log, RFCs, requirements documents, contract changes, finance).
• Effectively managing customer relationships via remote and on‑site engagement.
• Managing internal and external resources and stakeholders to ensure tasks are completed inline with project timescales.
• Operational leadership and coordination of an agile Delivery Team (business analysts and QA engineers) appointed to assist the TPM.

• A formal qualification (Degree) in Computing Science or equivalent experience.
• Experience of managing the delivery of large and complex software solutions to major customers.
• Proven experience in managing customer requirements.
• Proven leadership and motivation of virtual teams.
• Excellent communication skills both written and verbal.
• Technical experience sufficient to manage and convey issues relating to complex software issues.
• Knowledge of AGILE Project management principles – with certification or working towards certification.
• Experience of software deployment to UK bluelight (police and fire) agencies is highly desirable.
• Experience of UK bluelight (police…