Senior Project Manager

Background

One of the UK's leading Microsoft Solutions Partners for over 20 years, accredited to the highest level and a member of Microsoft's elite Inner Circle for Business Applications, Xpedition are experts in digital transformation. Underpinned by Microsoft Dynamics 365, Power Platform and the Azure Data Platform, we work collaboratively with our customers to deliver long term success through transformative technologies.

Our values are a big part of who we are. They reflect how we work with our customers and each other. We are very proud to have been recognised as a Great Place to Work® and as a UK's Best Workplace™ for Women, for Wellbeing and for Tech! We are a diverse group of professionals and act as champions for each other.

We maintain an open, friendly, and collaborative culture that is respectful of everyone's opinion and our growth mindset defines the way we think and act.

Xpedition are looking for a Senior Project Manager to join its growing team. You must be capable of working on medium to large-scale, complex business applications transformation projects. You will be responsible for working closely with customers and supporting the delivery teams in planning, designing, building, testing, and maintaining solutions to a high standard, following an agile delivery approach.

The position of Senior Project Manager is an integral role in the successful delivery of a solution to the customer. Working within the delivery team, you will be able to cover the following tasks :

• Lead complex / or cross practice customer engagements, and provide subject matter expertise on agile and / or waterfall project delivery best practice
• Resource planning and management, project reporting including commercials, quality and risk management, issue tracking, change management, project retrospectives, stand‑ups, sprint planning
• Previous experience with Azure Dev Ops
• Responsible for managing the expectations of the customer, by clearly articulating roles... and the process and artifacts that Xpedition follow to support a positive outcome both in terms of experience and project deliver
• Take an active role in presales activities, planning and estimation as required
• Define work of others and monitor its quality
• Work with the finance team to ensure customers are correctly invoiced, helping to resolve any queries should they arise
• Help advance the team by coaching other team members
• Collaborate on internal initiatives and be able to evidence innovation in your work
• Build rapport quickly and inspire confidence with both internal and customer teams
• Design and deliver key artefacts and workshops – e.g., roadmaps, vision boards, project board presentations
• Thought leadership, influencing team direction and practices
• Help identify, pursue, and close business development opportunities, whilst continually contributing to existing project success

The candidate will have a proven track record as a Project Manager with knowledge of Dynamics 365 Customer Engagement and Power Platform features.

• Experienced in enterprise level business application projects, that have included CRM and ERP implementation
• Troubleshooter, problem solver and trusted advisor
• The ability to manage their workload and time according to deadlines set. Resourceful, energetic, and enthusiastic
• Dynamic and out of the box thinker who puts the customer experience at the center of all actions
• Excellent balance of relationship building, engagement, stakeholder management skills
• Exceptional communication skills, both written and oral – listen, understand, present and challenge. Comfortable presenting at Senior Executive / Board level
• Limitless appetite for service excellence
• Set‑up new approaches, governance, tools, and templates to embed lasting change
• Work closely with customer teams to transition to an agile project culture and mindset
• Strong planning and organisational skills
• Strong problem‑solving skills, able to bring a point of view, perspective and clarity to customer challenges
• Prince2 Agile Practitioner and/or Scrum Master certification
• 5+ years' project management…