PDC Driver

Job Description

Joining us as a Boots Healthcare Logistics Driver (HLD) is a great opportunity. You’ll deliver first‑class care to those in the community who might otherwise never visit a Boots store. You’ll be part of a unique service that prioritises the patient behind the parcel—this role offers so much more than other delivery positions.

You will report into the Healthcare Logistics Manager and be responsible for providing outstanding customer care by delivering and collecting medicines from Care Homes, patients at home, GP surgeries and other Boots stores within an allocated route time. You will ensure timely and accurate deliveries while following safety protocols, using a vehicle maintained by Boots, and a handheld device that provides pre‑planned routing and satellite navigation.

• Build great relationships with store teams, care homes and GP surgeries.
• Follow standards, operating policies and health and safety procedures.
• Drive safely and legally.
• Keep your vehicle maintained and clean, reporting any damage or issues.
• Feedback relevant customer comments and concerns and make suggestions on how the operation can be improved.
• Be a proud ambassador for Boots Healthcare Logistics.

• A minimum of 1 year’s driving experience.
• Ability to read and interpret delivery routes and instructions.
• Enjoy following process and working at pace to achieve service levels and targets.
• Physical stamina and capability to work in a manually demanding role with heavy lifting.
• Comfortable using new technology.
• Calm in the face of unexpected changes or challenges.
• Comfortable in new situations and meeting new people.
• A genuine desire to help people and provide legendary care.

• Basic numeracy skills.
• Experience in a driving role.
• Experience in a customer‑facing role.

• Boots Retirement Savings Plan.
• Discretionary annual bonus.
• Generous employee discounts.
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, we change for the better.

We are looking for drivers who can be flexible to meet our customers’ needs. Your basic hours will be 30 per week, with 5 days – Monday to Saturday. You will cover AM, PM, evenings, weekend shifts and normal start/finish times will be 8:45 AM to 1 PM, 1:45 PM to 5 PM and 6 PM to 9 PM. You will be on‑call for a further two shifts per week as a minimum, to cover extra deliveries as needed by our customers.

If your application is successful, you will be invited to attend an in‑person interview within the next 14 days. Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a pre‑employment check after receiving an offer and you will be asked to submit a DBS (Disclosure & Barring Service).

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.