Regional Admissions Manager

Hyperion Dev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers.

We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook) which recognised us as the most socially impactful startup operating in Africa, where we initially started our work.

We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS).

We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale up tech business join us as we play our part in making the world a more stable, safer, and fair place.

In this role, you will be driving and maintaining revenue growth within the admissions team through coordination of the Admissions team, management of the internal processes and implementation of engagement strategies. The role would need someone to ensure the promotion and sale of the Hyperion Dev education products (including University Partners) through constant and structured feedback loops to the Head of Departments around the execution and strategy of scaling Hyperion Dev Internationally.

To constantly strive to increase lead to sale conversion ratios and ensure lead generation spend is optimised by having a data-driven, people forward approach.

As an experienced manager, you will be in a position of responsibility within the company, and be accountable for the people within your team. You will assist the Head of your Department in defining the admissions strategy and processes, and optimising the metrics set for your team. You should be excited about not just working hard in a small but rapidly growing startup, but building it with your own direct ownership in the business.

You should be motivated with the knowledge that our courses and education methodology changes the lives of people for the better. You must be ambitious and want to make the most of the tremendous opportunities you'll have being a core part of a small but fast growing team.

As the Regional Admissions Manager at Hyperion Dev, you must have a passion and excellent understanding of emerging technologies and real world programming use cases, excellent communication skills, and a track record of leading a team to meet and exceed targets.

Please note this is a full-time role working international hours. We have a hybrid work policy across South Africa.

• Direct line management of team captains team responsible for the senior/admissions consultants (Performance, People, and operations management)
• Ability to work US hours alongside your team
• Management of our US university partner performance (Sales performance, People, and operations management)
• Implement best practices within the team to engage with a range of leads to advise them on course choice and enrollment
• Creating and managing shift schedules to service the various target market regions
• Coordinate your team to achieve the required KPIs and exceed the monthly Revenue Target
• Ensure team activity targets & SLA’s are achieved (calls, emails, chats, inbound activity etc.)
• Maintain strong, long-term relationships with our company and finance partners
• Train junior or new admissions staff members, as and when needed
• Ensure all administration relating to admissions is completed effectively
• Working closely with other teams and finding opportunities to optimise enrollments or scale revenue
• Contributing to process improvements
• Paying attention to competitors and their activities within the e-learning space (within and outside your designated regions)
• Identifying opportunities for new business within the market
• Schedule and Host Webinars on a frequent basis
• Coordinate and host open days on campuses (JHB and Cape Town) - if applicable to your region
• Assistant in the launch of new university partners by implementing a communication and training strategy for the admissions team
• Conduct quality assurance through call and email reviews, providing regular feedback to admissions consultants
• Conduct training (first time and refresher) for the…