Service Lead: Bike Shop Operations & Customer Experience
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2025-12-21
Listing for:
Trek Bicycle
Full Time
position Listed on 2025-12-21
Job specializations:
-
Management
Retail & Store Manager, Operations Manager, IT Project Manager
Job Description & How to Apply Below
A leading bicycle retailer in Edinburgh is seeking a Service Lead to oversee the service department and ensure exceptional customer experiences. In this full-time role, you will manage service orders, control costs, and lead a team to deliver Trek's renowned hospitality. The ideal candidate will possess strong leadership skills, excellent communication abilities, and at least 3 years of experience in a bicycle service setting.
Trek offers numerous benefits, including 25 days of annual leave and employee discounts.
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