Head of 1st Line Risk Governance and Oversight

Job Title
:
Head of 1st Line Risk Governance & Oversight (Broker & Partnerships)

Target

Start Date:

ASAP

Contract Type: Permanent, Part Time, Full Time, Job Share option available

Salary Range: c £110,000

Location: Hybrid/Remote

Closing Date for applications: 20th November 2026

Head of 1st Line Risk Governance & Oversight (Broker & Partnerships): At Ageas, we're committed to delivering sustainable growth, exceptional customer outcomes and market-leading governance standards. We're looking for an experienced and influential leader to join our Broker & Partnerships leadership team as Head of First Line Risk Governance & Oversight.

This is a critical senior leadership role with responsibility for defining and leading the governance, assurance and risk oversight framework across a broker network of more than 1,000 partners and over £1bn Gross Written Premium.

You'll play a pivotal role in ensuring our distribution strategy delivers strong customer outcomes, robust regulatory compliance and effective risk management, while continuing to support ambitious commercial growth plans.

Main Responsibilities as Head of 1st Line Risk Governance & Oversight (Broker & Partnerships)

• Define and deliver the strategic roadmap for governance, risk management and regulatory oversight across Broker & Partnerships.
• Ensure governance and risk considerations are embedded within business strategy, investment decisions, partnerships and transformation programmes.
• Drive governance maturity and support long-term regulatory sustainability across the franchise.
• Design and lead the Broker Assurance & Oversight Framework across a diverse broker portfolio.
• Develop risk-based approaches to broker monitoring, due diligence, thematic reviews and delegated authority oversight.
• Own and continually enhance the first-line risk management framework.
• Maintain oversight of key risks, controls, issues and emerging trends across broker and partnership channels.
• Lead risk assessments, control reviews and issue management activity.
• Lead first-line oversight of Consumer Duty requirements and customer outcome programmes.
• Ensure customer-centric thinking is embedded throughout broker onboarding, monitoring and relationship management activities.
• Develop meaningful management information and reporting that identifies emerging risks and opportunities for improvement.
• Act as the principal first-line contact for Internal Audit, Compliance Monitoring and Risk assurance activities.

Skills and experience you need as Head of First Line Risk Governance & Oversight (Broker & Partnerships)

• Significant senior leadership experience within general insurance or a similarly regulated financial services environment.
• Strong knowledge of broker distribution, partnerships, delegated authority or intermediary channels.
• Deep understanding of FCA regulation, Consumer Duty, conduct risk, product governance and fair value requirements.
• Proven experience designing and embedding governance, assurance or risk management frameworks.
• Strong knowledge of three-lines-of-defence operating models and working with Risk, Compliance and Internal Audit functions.
• Experience leading large-scale governance, remediation or control improvement programmes.
• Excellent analytical capability and experience using MI and assurance insights to drive business improvements.
• Strong executive-level communication and influencing skills.
• A track record of building and leading high-performing teams within complex regulated environments.

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve,
Top Employer status in the UK.

Here are some of the benefits you can enjoy at Ageas:

Flexible Working- Smart Working @ Ageas gives employees flexibility around…