Centralised Complaints Team Lead
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Management
Project & Program Management, General Management, Change Management, Operations Management
Job Description & How to Apply Below
The City of Edinburgh Council is seeking a Team Leader for the Resolution Team within Housing Services to lead the new Centralised Complaints function across Housing and Homelessness. You will oversee receiving, logging, allocating, monitoring and closing complaints to ensure a consistent, customer-focused service and effective outcomes.
Working with colleagues across Housing and Homelessness and Elected Members, you will provide day-to-day leadership, develop the team and monitor performance,
The Centralised Complaints Team Lead role at The City of Edinburgh Council is now open for applications in City of Edinburgh, Scotland, United Kingdom.
We would love to welcome a new Centralised Complaints Team Lead to our team in City of Edinburgh, Scotland, United Kingdom.
For the Centralised Complaints Team Lead position at The City of Edinburgh Council, we are reviewing applications now.
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