Duty Manager

Restaurant Supervisor (Duty Manager) - Prezzo Italian

£12.61 per hour - plus tronc and access to our stunning commission scheme!

A Duty Manager at Prezzo Italian, you’ll be at the heart of the action – supporting the management team to keep the restaurant running smoothly and the energy high. You’ll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you’ll guide day-to-day operations, lead shifts with clarity, and offer hands‑on support across both the floor and the kitchen.

More than anything, you’ll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best.

• Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high.
• Make every guest interaction count – engaging with warmth and delivering a personal touch that leaves a lasting impression.
• Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind.
• Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride.

• Support the Assistant Manager and General Manager in running shifts.
• Ensure the team is clear on their tasks and provide guidance where needed.
• Lead by example, maintaining high service standards and teamwork.
• Ensure guests feel welcome and looked after during their visit.
• Step in to resolve minor guest issues and escalating where necessary.
• Support the team in delivering an excellent dining experience.
• Help train and develop new team members.
• Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively.
• Assist in managing stock levels and restaurant cleanliness.
• Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed.
• Work with management to maintain efficiency and compliance and highlight potential risk.

• Previous experience in a supervisory or team leader role, ideally in hospitality.
• A positive attitude and strong communication skills.
• Comfortable working in a fast‑paced environment.
• Ability to support and guide a team; understanding of health & safety and food safety basics.
• Passion for great service and guest experience.
• Willingness to learn and develop in a leadership role.

• TRONC and Commission Schemes – earn more as you drive success!
• 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
• Your birthday off!
• Employee Assistance Programme & GP appointment helpline.
• Grow with us – career development opportunities & internal progression pathways.

Whether you’re starting or looking to grow your career, apply today and be part of the Prezzo family! #IND

Mid-Senior level

Part-time

Management and Manufacturing

Industries:
Restaurants

Edinburgh, Scotland, United Kingdom