Colleague - Edinbrgh Prncs St Express
Listed on 2025-12-30
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Location: City of Edinburgh
Tesco Colleague - Edinbrgh Prncs St Express
Tesco Edinburgh, Scotland, United Kingdom
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week; if you prefer fewer, a minimum of 12 hours is available.
Availability windows for shifts are listed below. You will receive three weeks' notice for scheduled shifts.
Availability Window- Sun: 08:30 – 17:30
- Mon: 06:00 – 13:00
- Thu: 06:00 – 14:00
Customers are at the heart of everything we do.
Responsibilities- Know your customers and serve them with passion and pride.
- Be knowledgeable about the products and services within the store.
- Work across the store (service, picking and replenishment areas) as required.
- Apply training safely and effectively.
- Make decisions that benefit customers and meet their needs.
- Participate in seasonal, community and charity events.
- Understand store performance and contribute to service, sales, waste and shrink reduction.
- Handle products to maintain quality.
- Live our values and ensure a welcoming environment.
- Accept deliveries into the store when required.
- Passion for delivering great service and greeting customers with a smile.
- Build rapport, ensuring customers leave with a positive experience.
- Make decisions in the best interest of customers.
- Work well within a team and communicate openly.
- Create team spirit, celebrating success.
- Punctual, well-presented and a brand ambassador.
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- 10% off and 15% at pay day weekends – savings up to £2,000 a year via Colleague Clubcard.
- Free wellbeing services.
- Life cover of five times pay and award‑winning pension with matching contributions up to 7.5%.
- Benefits include discounts, shares, cycle‑to‑work, etc.
- Uniform provided.
- Access to colleague networks.
- More benefits information available upon request.
Our vision at Tesco is to become every customer's favourite way to shop. We serve our customers, communities and planet a little better every day.
We welcome a diverse, inclusive workplace where everyone is welcomed.
We support flexible working to accommodate various life stages.
Legal NoticesPLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Tesco will only recruit individuals who have passed the school leaver's age. Over 18 required for work before 6:15 am or after 9:45 pm or in certain roles (warehouse, beer, wine, bakery, driving).
We are accredited Disability Confident Leader and committed to inclusive recruitment.
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