Sales & Events Manager

Role Overview

Sales & Events Manager will work closely with the General Manager, Executive Chef and Marketing Department. Main responsibility will be to generate revenue for the restaurant through direct sales, direct mail, and other sales and marketing efforts. The Sales & Events Manager will also assist in supporting the Corporate Marketing Department in generating new events and promotions. This is a sales-driven position.

• Market and promote Duck & Waffle and collect data from guests to generate sales and stimulate revenue.
• Prospect, cold call/warm call on a continuous basis, set appointments, make sales presentations, follow up, close sales, maintain good relationship with clients, DMC and deliver a sales quota.
• Maintain a client database with all contact information plus client history. Provide names and addresses of all inquiries whether they choose to book or not. All contact information is the property of Duck & Waffle.
• Build in-house relations with hospitality industry professionals, General Growth Properties, Destination Management Companies, hotels and concierges.
• Write contracts and proposals for special events.
• Sell a pre-determined target amount in net sales during your first year of employment with the company.
• Physically present and work all events unless approved otherwise by the GM.
• Develop and manage campaigns to promote every aspect of the restaurant to include but not limited to food, beverage, music and design.
• Coordinate production and promotion of in-house events: set-up, theme, décor, menus, etc.
• Research and develop new promotions (holiday promotions, tasting tables, etc).
• Solicit, book and oversee events.
• Host Media Dinners.
• Attend weekly manager meetings to review production from the previous week and set goals for the coming week and discuss weekend business and challenges.

• Minimum of 2 years previous work experience in sales and event management (event marketing/promotions experience a plus). Hospitality industry experience preferred.
• Exceptional written, communication and interpersonal skills.
• Independent, proactive, accurate and deadline oriented.
• Account management experience a plus.
• Bachelor’s degree (or higher) in Events Management is beneficial.
• Network to build business by entertaining perspective clients weekly, join at least one organization with networking opportunities to generate business and develop relationships.
• Eligible to live and work in the UK without restrictions. Documented evidence of eligibility required.

• Highly competitive salary
• Constant training and career development
• Discounts to use in all SUSHISAMBA Group restaurants – SUSHISAMBA® London and Duck & Waffle restaurants
• Cycle to work scheme
• 28 day’s holiday allowance
• Pension Scheme – including employer contributions
• Refer-a-friend cash incentive scheme
• Employee of the month rewards
• Unlimited access to best views of the London skyline

Duck & Waffle head office supports all UK locations including SUSHISAMBA Heron Tower, Covent Garden, Duck & Waffle London and Duck & Waffle Edinburgh. Mission is to create impressive venues, deliver unpredictable, multi-sensory experiences, set trends in hospitality and place culinary excellence at the core of everything we do.