Security Supervisor

Join to apply for the Security Supervisor role at Mitie Cleaning & Hygiene Services

Security Supervisor x 4 required for new site starting at end of January

£14.45 PH

Take control of a team of 3 on site, maintain site duties and paperwork, ensure all contractual obligations are met, maintain access and egress, keep site logs, and participate in ongoing company training via eLearning. Free company uniform.

• Protect customers’ property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and any subsequent changes.
• Deliver results that meet or exceed the Key Performance Indicators and Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in contract retention.
• Undertake additional training to ensure continuous self‑development.

• Ensure compliance with policies, legal and regulatory requirements directed by the Security Account Manager and in accordance with UK law and guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI’s).
• Proactively review the published Assignment Instructions, suggest amendments to improve the current level of service.
• Be compliant with industry and statutory legislation (require a front‑line licence in either Security Guarding or Door Supervision and a CCTV PSS SIA Licence).
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodical and orderly way.

• Fully and satisfactorily complete all required competency training.
• Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• Ensure licence renewal 16 weeks before expiry.

• Look out for and immediately report any Health & Safety hazards or potential hazards on site.
• Stay alert to threats or changes within the work environment to take appropriate action to reduce disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation becomes threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry promptly after any incident for the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the client.
• Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s).
• Call emergency services and the Communication Centre to report all incidents.

• Previous security experience.
• SIA Licence.
• SC Clearance desirable.

• Virtual GP access for you and household members.
• Salary Finance scheme for early access to earned pay and competitive loans.
• Flexi‑benefits platform (Choices) to customise benefits including dental insurance, dining cards, coffee clubs, technology products, high‑street discounts and cycle‑to‑work scheme.
• Life cover at the greater of your equivalent annual salary or a minimum of £10,000.
• Save‑as‑you‑earn scheme and a Mitie Matching Share Plan.
• Mitie Stars recognition program with monthly cash prizes and a chance to win a £10,000 top prize.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know by emailing us.

Mid‑Senior level

Full‑time

Other, Information Technology, and Management

Facilities Services