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Software Support Analyst - Frontline Customer Support

Listing for: Mark43
Full Time position Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR

Job Description & How to Apply Below

Position: Software Support Analyst I - Frontline Customer Support

Mark
43 is seeking Software Support Analysts to join our team. You’ll be on the front lines of customer support, directly assisting first responders and public safety staff to improve their experience with our products.

You’ll collaborate with cross-functional teams and contribute to a strong user understanding, focusing on quick resolution, empathy, and testing new features as they’re developed. State locations may apply; remote US role with New Jersey-capable candidates.

Consider building your career as a Software Support Analyst I
- Frontline Customer Support at Mark
43.

This is an excellent role to take on the Software Support Analyst I
- Frontline Customer Support role at Mark
43.

As a Software Support Analyst I
- Frontline Customer Support, you will play an important part at Mark
43 in NJ, United States.

We invite applications for the Software Support Analyst I
- Frontline Customer Support position located in NJ, United States.

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