Senior Customer Experience Associate - Heritage Village AB
Job in
Edmonton, Alberta, Canada
Listing for:
Scotiabank
Part Time
position
Listed on 2026-01-03
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Position: Senior Customer Experience Associate - Heritage Village AB (22.5 Hours/Week)
Is this role right for you?
In this role you will:
Build strong customer relationships and deliver excellent customer serviceUncover and solve customers’ needsExplain complicated concepts simplyDemonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environmentDemonstrate an eagerness to learn and determination to succeedDo you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
Have strong customer service skillsAre willing to assist in a professional, friendly and efficient mannerAre available to work a flexible scheduleHave experience with conducting simple sales, proactive marketing calls and providing financial adviceHave strong technical skills, able to promote and demonstrate the use of digital/self-service banking optionsPrevious banking experience is a strong assetWhat’s in it for you?
The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkersA rewarding career path with diverse opportunities for professional developmentAn organization committed to making a difference in our communities– for you and our customersYou can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and developmentA competitive compensation and benefits package
Position Requirements
10+ Years
work experience
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