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HelpDesk/Support Technical Support Customer Service Rep Bilingual

Customer Support Specialist — Onsite

Job in Edmonton, Alberta, Canada
Listing for: Catalis, LLC
Full Time position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading government technology company in Edmonton seeks a Customer Support Specialist for a 12-month maternity-leave contract. You will be the primary contact for customers needing technical support, handling inquiries through calls, emails, or chats. Responsibilities include troubleshooting issues, documenting incidents, and maintaining communication with clients. The ideal candidate has a high school diploma, customer support experience, and basic knowledge of Microsoft programs.

This role is a great opportunity for those passionate about helping others in a technological setting.
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