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Industrial Customer Service Agent

Job in Edmonton, Alberta, T2G 1S6, Canada
Listing for: PFM Packaging Machinery Corporation
Full Time position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Clerical, Admin Assistant
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical, Admin Assistant
Salary/Wage Range or Industry Benchmark: 34000 - 42000 CAD Yearly CAD 34000.00 42000.00 YEAR

Job Description & How to Apply Below

Support industrial customers onsite using clear communication and Microsoft Office skills. Answer inquiries accurately while managing details in a business setting.

This Order Desk Agent position requires English communication and one to less than seven months of experience. You will answer customer and client inquiries, provide information, and complete general office duties. Internet, Microsoft Excel, Microsoft Outlook, and Microsoft Word knowledge support the work. The position is based at the physical location, with no remote work option.

Key Responsibilities:
  • Answer customer inquiries and provide accurate information
  • Respond to client questions and requests
  • Complete general office duties in an industrial setting
  • Use Internet and Microsoft Office applications
Requirements:
  • English language proficiency
  • Secondary school graduation certificate or equivalent experience
  • One to less than seven months of experience
  • Excellent oral communication and organized work habits
  • Attention to detail and ability to meet deadlines

Bring reliable communication, organization, and Microsoft Office knowledge to this onsite industrial customer service position.

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