- Elicits, reviews, analyzes, and validates system and user needs.
- Documents stakeholder, solution, and transition requirements and participates in gaining signoff.
- Coordinates and facilitates workshops for subject matter experts in system configuration.
- Supports effective identification, assessment, and prioritization of business problems and identifies solutions, enhancements, and recommendations for improvements.
- Supports end users, troubleshoots issues, and streamlines service delivery.
- Develops and delivers stakeholder communication.
- Works in an Agile fashion, delivering projects according to accepted Agile methods as directed by the Department Manager.
- Adheres to PCL’s solution delivery framework (SDF).
- Develops user acceptance testing results, tracks issues, reports statuses, and gains signoff.
- Develops and maintains strong, customer-focused relationships with all stakeholders.
- Values and models the solution provider and profitability culture.
- Other duties as required.
Qualifications
- Postsecondary degree or diploma in Information Management, Information Technology, Business Administration, Computer Science, or a related discipline.
- Minimum of 3 years of progressive experience in a related field.
- Experience in UI/UX design, including creating user interfaces that support business application requirements. Proficiency in design tools such as Figma is highly preferred.
- Strong verbal and written communication skills with the ability to convey complex ideas and concepts clearly and concisely.
- Ability to think logically and analytically, and to express ideas constructively.
- Excellent organizational and time management skills, with the ability to multitask, prioritize work, and meet tight deadlines within constraints.
- Ability to work independently and collaboratively as part of a team to solve problems.
- Strong ability to work effectively and cooperatively with employees at all levels and across various areas of the organization.
- Capable of independently conducting effective meetings and delivering presentations in support of various projects and deliverables.
- Demonstrated ability to assess impacts, make recommendations, and integrate changes.
- Knowledge and practical experience with intermediate software implementations, software development lifecycle methodologies, and organizational change management.
- Proven ability to understand and interpret stakeholder needs and make recommendations that support project/solution and company-wide objectives.
Your Work Has Purpose Here
PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.
At PCL Constructors Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.
We know everyone's needs are different, if you require accommodation during the application process, please contact and include the position and location of interest.
This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers.
Company: PCL Constructors Inc.
Primary Location: Edmonton, Alberta (Corporate)
Job Title: Business Systems Analyst
Requisition : 10919
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