Posting End Date:
December 31, 2025
Employee Type:
Regular-Full time
Union/Non:
This is a non-union positionAre you a strategic leader who thrives on turning business needs into actionable, well‑prioritized work? As the Manager, you will be the main interface between TIS(IT) teams and Infrastructure, Network, and Cloud (INC)—translating business demand into clear delivery plans, optimizing resource allocation across portfolios, and strengthening cost tracking and reporting. You will drive continuous improvement, align multi‑year strategies with organizational goals, and lead a high‑performing team that delivers measurable, high‑impact results.
If you are motivated by building clarity, efficiency, and accountability at scale, this is an opportunity to shape how TIS enables the business and elevate outcomes across INC. Read on! Apply today, We'd love to hear from you!
We offer opportunities for growth, a competitive benefits and pension plan, and generous time off. #joinourteam
Note:
Internally this role is referred to as Manager TIS Demand Management
What You Will Do:
Steward Demand Management Strategy and Framework:
Develop, maintain, and evolve the demand management strategy and framework to ensure alignment with enterprise-wide business and technology objectives, leveraging industry-standard methodologies and repeatable processes.
Enterprise Alignment and Roadmap Development:
Lead joint planning sessions with business partners and TIS teams to create mid to long-term demand roadmaps that support both INC priorities and broader organizational strategies.
Capability Modeling and Traceability:
Maintain a demand management capability model, mapping business needs to resource capabilities and technology opportunities. Ensure traceability from demand intake through resource allocation and fulfillment, with metrics linked to strategic goals.
Business Case Development and Innovation Enablement:
Lead and/or support the development of business cases for major demand initiatives. Identify technology and resource gaps, collaborating with innovation teams to close gaps and enable new capabilities.
Governance, Metrics, and Continuous Improvement:
Implement and monitor governance processes for demand management, including the development and maintenance of dashboards and KPIs. Drive continuous improvement initiatives, ensuring process enhancements are aligned with organizational transformation goals.
Resource Optimization and Cost Management:
Oversee the identification, approval, and reporting of Shared Services resources, ensuring optimal allocation and alignment with business priorities. Manage cost tracking, allocation, and reporting for infrastructure, network, and cloud resources.
Stakeholder Engagement and Influence:
Build and maintain strong collaborative relationships across all TIS teams, business units, and external partners. Influence decision-making at all organizational levels to ensure demand management practices support enterprise objectives.
Communication, Visualization, and Reporting:
Deliver clear, actionable communication and visualizations of demand data, resource allocation, and performance metrics to stakeholders at all levels. Ensure timely and insightful reporting to drive strategic decision-making.
Team Leadership and Development:
Supervise and develop a team of demand specialists, providing coaching, guidance, and performance management to foster a high-performing, engaged team.
Risk Management and Compliance:
Manage and coordinate risk management processes related to demand management governance. Address non-compliance issues and ensure adherence to established frameworks and standards.
Support for Organizational Transformation:
Collaborate with transformation and change management teams to ensure demand management processes and improvements accelerate and support organizational transformation initiatives.
Who You Are:
Required:
Minimum 8+ years’ related experience in IT, with at least 3 years in a leadership or management role.
Post-secondary degree in a related subject area.
Demonstrated experience in infrastructure, network, and cloud environments.
Experience with cost management and reporting…
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