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Director, HR & Volunteer Engagement

Job in Wabasca-Desmarais, Edmonton, Alberta, Canada
Listing for: Volunteer Success
Full Time position
Listed on 2026-01-01
Job specializations:
  • Non-Profit & Social Impact
  • HR/Recruitment
    Talent Manager
Job Description & How to Apply Below
Position: Director, HR & VOLUNTEER ENGAGEMENT
Location: Wabasca-Desmarais

Overview
Director, HR & Volunteer Engagement – Volunteer Well

The Volunteer Well is a Canadian non‑profit dedicated to fostering a more inclusive, compassionate society by directly connecting volunteers ("givers") with individuals in need ("receivers"). We empower communities through an innovative direct‑source volunteering model, online portal, impactful programs and events, partnerships with businesses and philanthropists, and advocacy for generosity.

About Us
The Volunteer Well thrives on inclusivity, promoting kindness and social change by breaking down barriers and encouraging a culture of giving and receiving. Our mission is carried out through a digital portal, Generosity Hub, and multiple inclusive programs.

Why Join Us?

Be part of a passionate team strengthening communities and fostering human connection.

Build meaningful relationships with like‑minded individuals.

Make a real impact while giving back to the community.

Enjoy a sense of fulfillment contributing to a cause that promotes inclusivity.

Role Overview
The Director of Human Resources & Volunteer Engagement is a governance and strategic leadership role responsible for oversight and operational support in human resources and volunteer management. The role ensures HR practices align with the organization’s mission, values, and legal requirements while actively supporting the CEO in executing HR operations. The director also contributes to fundraising efforts through direct giving or leveraging connections.

Key Responsibilities

Chair the HR Committee and lead efforts to align HR policies with nonprofit best practices.

Provide guidance on HR policies, compliance, volunteer management, and legal requirements.

Collaborate with the CEO to refine HR strategies and support volunteer engagement.

Ensure HR structures are scalable, inclusive, and support the charity’s sustainability.

Operational HR & Volunteer Engagement Support

Assist in developing HR workflows, volunteer recruitment strategies, and onboarding processes.

Work with the CEO to identify key HR needs and provide hands‑on support.

Facilitate HR best‑practice training for board members and volunteers.

Support the HR team with urgent priorities, helping resolve recruitment, retention, and conflict challenges.

Strengthen volunteer engagement strategies, ensuring a fulfilling experience for volunteers.

Collaboration & Role Boundaries

Act as an advisory resource, offering strategic input without overriding the CEO’s authority in HR execution.

Do not directly instruct or manage volunteer HR coordinators; ensure they have the policies and resources needed.

Coordinate with the CEO before making major recommendations related to HR operations or volunteer engagement.

Policy & Process Development

Review and refine HR policies to ensure compliance and efficiency in volunteer management.

Develop strategies for improving volunteer retention and recognition.

Ensure governance practices align with legal requirements and nonprofit best practices.

Assist in developing conflict‑resolution policies and volunteer satisfaction measures.

Fundraising & Sustainability Commitment
As a board member, the Director supports financial sustainability by contributing to fundraising efforts in alignment with their skills and networks, including financial contributions, identifying funding opportunities, building donor relationships, and assisting with fundraising initiatives.

Time Commitment & Expectations

Term:
Minimum 3‑year term, with option for renewal.

Monthly & Annual Commitment:
At least 8 hours per month for meetings, strategic consultations, and advisory support.

Board Meetings:
Attend at least 4 of 6 virtual meetings per year; additional strategic sessions as needed.

Active Engagement:
Remain actively involved with strategic planning and oversight, without day‑to‑day operations.

What We’re Looking For

HR Expertise:
Strong understanding of HR compliance, policies, and governance best practices; experience implementing HR frameworks in nonprofits.

Volunteer Engagement:
Proven ability to engage, manage, and support volunteers effectively.

Collaboration & Governance:
Skilled in working collaboratively with the CEO while respecting…
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