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Quality, Safety & Continuous Improvement Specialist

Job in Nisku, Edmonton, Alberta, Canada
Listing for: BBE
Full Time position
Listed on 2025-12-30
Job specializations:
  • Quality Assurance - QA/QC
Job Description & How to Apply Below
Position: QUALITY, SAFETY & CONTINUOUS IMPROVEMENT SPECIALIST
Location: Nisku

THE OPPORTUNITY

This role offers the opportunity to lead quality, safety, and continuous improvement activities across all departments while ensuring compliance is achieved in a way that genuinely supports operations. The Quality, Safety & Continuous Improvement Specialist will work closely with all teams to design practical, user-friendly, and technology-enabled solutions that balance regulatory requirements with real-world execution, driving meaningful improvement beyond compliance.

This role requires a modern, forward-thinking approach to quality and safety - designing compliance systems that are usable, efficient, and embedded into operations.

The ideal candidate is detail-oriented, collaborative and confident working with staff, supervisors, managers and leadership to identify risks, improve processes, and ensure compliance with applicable legislation and company standards.

ORGANIZATIONAL PROFILE

BBE provides trusted freight forwarding and customs brokerage solutions for businesses delivering to Canada’s North. BBE solves the challenges of cross-border trade by delivering end-to-end solutions that move shipments faster and with greater clarity and control. From customs clearance to multimodal freight forwarding, BBE delivers seamless logistics solutions across borders with exceptional care and attention.

CORE VALUES

The successful candidate will be aligned with the core values of BBE:

Integrity:
We move things right.

Safety:
We care.

Adaptability:
We make the industry better.

Team:
We move up…. Together.

Service:
We move mountains.

CORE RESPONSIBILITIES

Quality Management System & Governance – 25%

System Maintenance & Governance

  • Maintain and oversee the ISO 9001 & CEIV-Pharma management systems. 
  • Ensure continued alignment with certification standards and regulatory requirements. 
  • Act as system owner, ensuring processes remain effective and current. 
  • Monitor system performance and identify improvement opportunities. 

    • Internal/External Audits & Certification Program

  • Develop, maintain and lead the annual internal audit plan. 
  • Prepare audit schedules, documentation, and evidence.
  • Act as the primary point of contact for external auditors (ISO, CEIV, customers, and regulators).
  • Prepare internal audit program and lead internal audits across departments (process, compliance, documentation). 
  • Coordinate audit schedules with department managers and provide support during interviews. 
  • Manage the Non-Conformities (NC) program by reviewing and tracking open NCs, ensuring accurate and effective root cause analysis, and supporting teams in resolving NCs as needed.
  • Track and close external audit findings, and follow up on corrective and preventative actions (CAPAs). 
  • Oversee corrective actions by tracking open items, ensuring root causes are addressed, and supporting teams to close actions effectively.

    • Compliance & Data Integrity

  • Ensure data accuracy and completeness in:

    DATS/CEIV systems

    Training records

    KPIs and compliance metrics
  • Manage document control by maintaining the master data list and ensuring documents are current, accurate, and properly controlled.

    • Health & Safety Management System – 25%

    System Maintenance 

  • Maintain the ISO 145001 Health & Safety Management System in collaboration with department managers.
  • Ensure safety programs, policies, and procedures remain current. 
  • Monitor compliance with legal and regulatory safety requirements. 

    • Safety Programs & Monitoring 

  • Oversee existing safety programs (not designed from scratch). 
  • Track: 
  • Incident reports 
  • Near misses 
  • Safety observations 
  • Ensure investigations and corrective actions are completed. 

    • Audits & Inspections 

  • Conduct internal safety audits and workplace inspections. 
  • Support external safety audits or regulatory inspections. 
  • Monitor findings and corrective action closure. 

    • Training & Awareness 

  • Ensure safety training records are accurate and up to date. 
  • Support managers with safety communication and awareness initiatives. 

    • Management Support 

  • Advise managers on safety responsibilities and compliance expectations. 
  • Support risk assessments, job safety analyses, and mitigation actions. 

    • Company Documentation & Process Support – 50%

    Documentation Development 

  • Understand company…
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